Given the difficulties brought about by Covid – staff on furlough or “let go”, orders drying up, workers self-isolating – customer retention becomes even more important than usual. Unfortunately, it may also become more difficult. After all, how can good levels of customer service be maintained if there are fewer people around to give it?
Read More10 Characteristics of a good Computing Scheme of Work
*UPDATED* What are the attributes of a good ICT and Computing scheme of work? Here's the list of characteristics I've always looked for.
Read MoreMission Statement? For heaven's sake!
If an organisation is so hung up on its image that it wastes time and resources on thrashing out a mission statement, what does that tell you about its priorities?
Read More
Click to see this on Amazon (affiliate link)
Tiny Noticeable Things
The following list contains examples of things I did in school that made life much easier for those on the receiving end. What might you do?
Read MoreChecklist: 9 Guidelines for Managing a Technical Support Team (Updated)
You don't necessarily have to be a "techie" in order to be able to manage a technical support team effectively.
Read More9 uses for checklists in education technology (Updated)
A checklist is one of the handiest tools at your disposal, and won't cost you a penny. How might you use checklists in your Computing or ed tech lessons?
Read MorePlanning a digital strategy without a planned budget
In my experience, few headteachers feel comfortable about a rolling commitment to spending money in a particular area, and even if they do sign up to the idea, circumstances can change.
Read More14 ideas for edtech company incentives
What kind of “ethical bribes” might you offer potential customers?
Read MoreWho are the stakeholders?
We’re often told that, when embarking on a major project, we need to consult with the stakeholders. All very sensible, but who are the stakeholders?
Read MoreWhich online platform?
If you need to run webinars or video conference calls for your customers, or make recommendations regarding one for your schools, what are the options?
Read MoreThe future of edtech
Apparently, only 18% of schools say that they rely on the Department for Education for advice and guidance on what to use and for procurement. I’m surprised it’s that high.
Read More
news by Terry Freedman
London Book Fair 2021
As always, the London Book Fair programme looks great.
Read More
London Book Fair, by Terry Freedman
Research and Scholarly Publishing Forum 10 June 2021
It’s well-known that accessing academic articles can be a very expensive business. This year’s Research and Scholarly Publishing Forum, run in conjunction with the London Book Fair, is about developments in open access.
Read More
London Book Fair seminar
What Works Conference
The London Book Fair people are once more putting on the What Works conference on 9th June 2021. The programme looks really interesting.
Read More
Planning, by Terry Freedman
Implementing a whole-school IT policy
Here is the very first article of mine that was published in an education magazine. Not all of it is relevant today, but perhaps surprisingly much of it is.
Read More
Gloucester Road Station, by Terry Freedman
Who is responsible for a school's or a company’s image?
At one of the schools I taught in, the headteacher once made an announcement in the staffroom to this effect…
Read More
slumped, by Terry Freedman
Longer School Days and Extra Workload: Mullah Nasrudin's Donkey
Many people seem to think that the solution to helping students catch up on their lost schooling is to have longer school days. Presumably these extra lessons will be taught by teachers, when they’re not marking and re-marking exam papers.
Read More
hazardous area by Terry Freedman
Teaching online: Index
Here is a round-up of my most recent articles about how to teach online, based on my experience of teaching adults.
Read More
Think outside the box, by Terry Freedman
Technology and communication: less leads to more -- Updated
When it comes to communication, being restricted is definitely better, ie more conducive to effectiveness, than having no limits at all.
Read More
Zoom meeting, by Terry Freedman
Hybrid Learning
The first thing that struck me when doing the research for this article is how often the terms “blended learning” and “hybrid learning” seem to be used to mean whatever the writer wants them to mean.
Read More