What are the features of a good ICT activity?

Risk FactoryI was invited to give a talk recently, and one of the questions I was asked to address was: what are the characteristics of a good ICT activity? This is one of the questions which, at first glance, seems really easy to answer – until you get down to thinking about it. Because what the question is really asking, I think, is what makes a good ICT activity good in a unique way: that is, unique to ICT.

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