DIY: A day in the ICT life

Many ICT strategy documents include a section called "A day in the life". The idea of this is to bring the vision to life in a way that people can relate to, by describing what it will be like in practice. The trouble is, many of these attempts at descriptive prose are completely useless. They are often boring to read, and usually either pedestrian, unrealistic or like a scene from Star Trek.
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