Terry’s article ’25 Ways to make yourself Unpopular – Too Much Information ‘starts by reminding us the phrase is often heard in a social setting when stories are being retold and get a little too near the knuckle for comfort. In terms of getting things done however, surely it is not possible to have ‘too much information’? The more you have, the easier the job will be – yes?
Read MoreManaging the Leading
Julia Skinner disagrees with Terry's analysis of people who manage but don't lead.
As consumers ( in the real world) when things go wrong we call for the Manager. That role holds power. Power to sort out difficulties. Power to have answers to customers questions and queries. In retail particularly it is the aim of those career minded youths to work their way up to management and the exulted places they are considered to be.