What don't people know?

Like many others, I suppose, I sometimes forget that just because I am familiar with something (a piece Hmm. Seems kinda obvious to me...of software, a workaround, a report -- whatever) doesn't mean that everyone else is. And they're not going to tell you that they don't know something for one very simple reason -- people don't know what they don't know!

About a year ago I explored this issue, and suggested ways to deal with it, in an article entitled The art of stating the obvious. Click the link to read the article now.

Comments

[Trident University]

Stating the obvious can be funny if you're the only one who knows what the obvious is; however it should be done tactfully. The "posing free" fly swat was funny; some consumers might realize that it's obvious and find it insulting while others may also realize it is obvious but find it funny. To a select few it could be revelation. Who knows?