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Monday
May102010

Refurbishment Isn’t The Same As Improvement

One of the places I like to go sometimes is a bar where they have free wi-fi and a relaxed attitude. You can sit there for three hours nursing a single pint (orange juice and lemonade in my case, if you’re buying) without being hassled or asked to leave.

Basically, neither the bar staff nor the owner seemed to care about such things. And as for the clientele, they were all concerned with their own affairs. I wouldn’t call them social misfits exactly but they were, shall we say, characters.

And now they’re gone.

The bar, you see, has had a make-over. It’s been ‘done up’. It’s been ‘upgraded’. It now serves ‘toasties’ and ‘skinny lattés’. It’s more light and breezy. But it’s not my bar.

I’m not, and never have been, a pub-type person. But a pub with free wi-fi and open all hours, now that’s a different matter.

But now that it’s changed so much, I doubt that I’ll be seen there too often. I may venture in there when I need to send an email urgently and I happen to be in the area. I doubt that I will again make it the point of my journey.

All of which makes me wonder: are all refurbishments improvements? Is it possible to have a brand spanking new computer suite, but none of the old atmosphere or user-friendliness?

I visited a school a few years ago in which the computer lab had nothing on the walls. No posters about how to use the equipment. No notice stating who to phone if something went wrong.

“Why’s that?”, I asked my host.

“Private Finance Initiative”, came the reply. “Not allowed to put anything on the walls.”

That should have been negotiated out of the contract before a single brick was laid, in my opinion. But that, and my bar experience, serves as a warning, I think: just because something has been refurbished, or renewed, doesn’t mean to say it’s been improved.



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Reader Comments (3)

Okay, Terry, this is an interesting post. So let's just try applying it to education technology. In particular, BSF.

As you know, not every school will be rebuilt under BSF, many will be refurbished in terms of their ICT provision. So are you suggesting that schools whose ICT kit is simply replaced, or refurbished, are not likely to be improved?

I am reminded also of a self-help speaker who told his audience that people are not motivated at work by being given new kit, or new, clean and healthy work environments. On the other hand, being required to work with old, faulty kit or in run-down poorly maintained environments does de-motivate people.

I'm not quite sure what I'm trying to say but it seems to me that while replacing old kit and conditions is important, that in itself will not bring about an improvement in learning/teaching.

Mine's a pint of best.
Cheers
May 11, 2010 | Unregistered CommenterDoug Woods
Hi Doug. I agree with your final para. I'm not saying that refurbishment WON'T lead to improvemnet, but that you cannot take it for granted that it will. I think teaching and learning are functions of what people do, not just the environment they're in.
Well it's almost same as Refurbishment, they both are the same meaning for two different words.
June 15, 2010 | Unregistered CommenterRefurbished Laptops

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